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Power Transmission Distributors Association is...

more than 370 power transmission/motion control distribution and manufacturing companies, representing over $16 billion in product sales.

Resources | Industry Formats, Guidelines & White Papers | Inventory Request & Response Formats and Guidelines

Inventory Request & Response Format and Guidelines 


You get a call from a customer in need of a part. You check your inventory, and you don’t have the part at your location or at any of your branch locations. What do you do next?
 

  1. Place your customer on hold, call the manufacturer, leave a voice mail message, wait for the return call, get the return call the next day, find out the manufacturer has it at their plant just down the street from you. You call the customer back but they’ve already purchased it from another distributor.
  2. Place your customer on hold, send an inventory request to the manufacturer using EDI transaction set 846. Wait—you can’t do this because, if your company is like the majority of PTDA members, you’re not set up for EDI.
  3. Continue to chat with the customer while you toggle over to a web browser window, log in to the manufacturer’s website, enter the inventory number, discover you need the manufacturer’s inventory number—not your number—get the right number, find the part and see the customer has hung up because they were tired of waiting and called someone else.
  4. With the click of the mouse, access the manufacturer’s inventory directly, find the part at the plant down the street, and let the customer know you'll have it out in the next morning’s delivery. Your customer is delighted!

Does option 4 sound too good to be true? It’s not. In fact, even the smallest distributors are taking advantage of an industry format—Inventory Request and Response Format—that allows them to view inventory from their manufacturer partners. (Version 1.0 is currently in use.) This format is an XML standard that enables distributors to access product availability information electronically from a manufacturer’s database.

Guidelines for Establishing Inventory Request and Response Connectivity between Distributor and Manufacturer


Developed by the former Industry Relations Committee, PTDA’s “Guidelines for Establishing Inventory Request and Response Connectivity between Distributor and Manufacturer” helps you identify the information both distributors and manufacturers need to know in order to put in place systems that allow distributors to access product availability information electronically from a manufacturer’s database. This guide provides information on how to start the process and also includes a case study and handy checklist.

PTDA Members:
Not a member of PTDA? Access the guidelines and format at no cost in just a few quick steps.