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Power Transmission Distributors Association is...

more than 370 power transmission/motion control distribution and manufacturing companies, representing over $16 billion in product sales.

Careers in Industrial Distribution: Operations

View an organizational chart for these positions.


Vice President Operations

Average Salary: $95,000*

  • Direct and coordinate the operational activities of branches or departments concerned with sales distribution, and/or production of products.
  • Plan and direct the budget activities of departments and branches in order to fund operations.
  • Analyze operations to evaluate performance of a department or branch and its staff in meeting objectives, and to determine areas of potential cost reduction and program improvement to increase productivity.
  • Direct, plan, and implement policies, objectives, and activities of departments or branches in order to ensure continuing operations and to maximize returns on investments.
  • Appoint department heads or branch operations managers, and assign or delegate responsibilities to them.
  • Confer with board members, organization officials, and staff members to discuss issues, coordinate activities, and resolve operational problems.

 

Corporate Operations Manager

Average Salary: $70,000*

  • Manage the movement of goods into and out of distribution or production facilities.
  • Review branch and department financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Determine staffing requirements, interview, hire and train new employees, manage staff, preparing work schedules and assigning specific duties or oversee those personnel processes.
  • Direct and coordinate the organization's operational budget and financial activities to fund operations, maximize investments, and increase efficiency.

 

Branch Operations Manager

Salary Range: $46,338 - $59,292**
Learn more about the skills sets for this position.
 

  • Manage the inside operations of the branch including customer service, billing systems operations, credit and accounting procedures, maintenance and security, and warehouse procedures.
  • Oversee expenditures in the branch and promote cost saving measures and alternatives that will increase the profitability of the branch.
  • Establish and maintain relationships with customers and provide assistance with customer issues; Coordinate the approval and rejection of customers’ lines of credit and review collection reports to determine the status of collections and the amounts of outstanding balances; Coordinate solutions for problem areas with the Branch Sales Manager.
  • Recruit staff members, and oversee training programs in the areas of product knowledge, problem solving, employee participation, team cooperation, customer service and management skills.
  • Attain a working knowledge for the implementation of the company’s benefits and policies.

 

Customer Service Representative/Supervisor

Average Salary: $40,000*
Learn more about the skills sets for this position.
 

  • Respond to customer inquiries regarding product selection, placement of orders for standard products and services, requests for prices and quotations, and handle customer credits and complaints.
  • Expedite orders and requests for literature or other information.
  • Coordinate activities with internal company departments, vendors and common carriers.
  • Access, update and maintain records for individual accounts.
  • Analyze individual solutions and take appropriate action to ensure customer needs are met.

 

Inside Sales

Salary Average: $37,408*
Learn more about the skills sets for this position.
 

  • Under supervision, perform duties to provide technical and product assistance to customers in order to generate new and repeat sales.
  • Describe products or services and assist customers in the selection of the best products suited to their needs.
  • Quote prices, terms of sales, availability, delivery dates and related information and process orders.

 

Counter Sales

Average Salary: $39,050*
Learn more about the skills sets for this position.
 

  • Respond to walk-in customer inquiries regarding product selection, sale and placement of orders for standard products and services, requests for prices and quotations.
  • Generate a shipping document for the customer that reflects the correct quantity, description, part number and price for the product received and for the billing of all appropriate sales tax and freight; follow the credit, check and cash drawer reconciliation procedures established by the company.
  • Prepare merchandise for display or for purchase making sure the counter area is kept neat and clean.
  • In assisting customers at the sales counter request help from other inside sales people or the Branch Store Manager to ensure that the customer has received the best service possible.

 

Distribution Center Manager

Salary Range: $75,582 - $109,034**
Learn more about the skills sets for this position.
 

  • Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
  • Interview, select, and train warehouse and supervisory personnel who will supervise the activities of workers engaged in receiving, storing, and shipping products or materials; review invoices, work orders, consumption reports, and demand forecasts to estimate peak delivery periods and to issue work assignments.
  • Plan, develop, and implement warehouse safety and security programs and activities.
  • Examine products or materials to estimate quantities or weight and type of container required for storage or transport; schedule and monitor air or surface pickup, delivery, or distribution of products or materials.
  • Confer with department heads to coordinate warehouse activities, such as production, sales, records control, and purchasing; respond to customers' or shippers' questions and complaints regarding storage and distribution services.
  • Inspect physical conditions of warehouses, vehicle fleets and equipment, and order testing, maintenance, repair, or replacement as necessary.

 

Warehouse Supervisor

Average Salary: $37,966*
Learn more about the skills sets for this position.
 

  • Plan work schedules and assign duties to maintain adequate staffing levels, to ensure that activities are performed effectively, and to respond to fluctuating workloads.
  • Review and insure that all work processes are completed and performed properly including daily receipt of all stock, report of damage, short, or overage on shipments, on-time shipment of double-checked orders, and completed delivery of routed material to customer satisfaction.
  • Evaluate employee performance and monitor employee time and wages for preparation of performance appraisals.
  • Review the warehouse records system and maintain accurate inventory by monitoring the cycle count process, factory returns procedures, reassembly of robbed merchandise, scheduled ship dates on hold shelf merchandise.
  • Review warehouse supplies on a timely basis to ensure the supplies on-hand will meet the demands of the operation.
  • Maintain the warehouse in a clean and orderly manner insuring that all OSHA and other company safety policies are adhered to.

 

Warehouse

Average Salary: $29,000*
Learn more about the skills sets for this position.
 

  • Receive and unpack items to be stocked in the warehouse verifying counts and recording data manually or using computer; mark stock items using identification tags, electronic bar-coding, or other labeling equipment while storing items in an orderly and accessible manner in the warehouse.
  • Pack items securely to be shipped from the warehouse preparing bills of lading and recording freight costs incurred.
  • Cycle count stock to verify inventory records to physical counts, and investigate discrepancies or adjust errors; examine and inspect stock items for wear or defects, reporting any damage to supervisors.
  • Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.

 

Driver

Average Salary: $28,080*
Learn more about the skills sets for this position.
 

  • Make deliveries in the most efficient manner and route any expedite orders first while obeying traffic laws and transportation procedures.
  • Load and unload trucks verifying the contents of inventory loads against shipping papers.
  • Collect payments for goods delivered and turn in receipts and money received from deliveries.
  • Inspect vehicle for proper working condition, complete Truck Maintenance Log on a weekly basis, and make Manager aware of any problems.
  • Valid driver's license.
     
*Salary information obtained from 2016 Cross-Industry Compensation Report, Vol. 1, published by the Power Transmission Distributors Association using the average salaries as reported by PTDA members.
**Salary information obtained from www.salary.com, 09.01.2016 using the first and third quartiles as lowest and highest ends of the range.
All salary ranges vary by individual company.