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Power Transmission Distributors Association is...

the leading association for the power transmission/motion control industrial distribution channel, bringing together distributors and manufacturers.

Resources | Executive Management Resources | Human Resources | Career Progression Resource | IT | Hardware/Software Installation & Support

Skills Sets and Training for PT/MC Distribution Employees

Hardware/Software Installation & Support Skills


Learn more about the Hardware/Software Installation & Support Job Description and Salary Range.

Customer Service Skills

  • Excellent listening skills
  • Excellent phone skills
  • Effective verbal communication skills
  • Effective written communication skills

Product & Technical Knowledge Skills

  • Ability to read basic catalog drawings & blueprints

General Skills/Qualities

  • Judgment & decision-making skills
  • Problem-solving & analytical ability
  • Multi-tasking
  • Strong project management skills
  • Time management skills
  • Accuracy & attention to detail
  • Business math skills
  • Basic math skills
  • Ethical standards
  • Professional demeanor

Computer Skills

  • Basic computer/keyboarding skills
  • Basic knowledge of MS Office suite
  • Intermediate/Advanced knowledge of MS Excel
  • Intermediate/Advanced knowledge of MS Access
  • Knowledge of distribution software
  • Knowledge of inventory/warehouse management software
  • Ability to resolve technical issues at workstation and/or server level
  • Knowledge of TCP/IP & wireless networks