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Power Transmission Distributors Association is...

the leading association for the power transmission/motion control industrial distribution channel, bringing together distributors and manufacturers.

Archived Products

The following association-developed products are no longer being updated, but are still available to members to download at no charge:


Relationship Management


A Discussion on Processing Debit Memos (2008)
While debit memos seem straight forward, the process is much more complex. Distributors may or may not issue debit memos, instead opting to take a credit when making payment on an invoice. Manufacturers may be slow to process the debit memo, leaving the distributor with an unreconciled credit. The findings are compiled in this white paper that outlines the issues and offers suggestions for improving the process.

Guidelines for Managing Back Orders: Minimizing the Impact (2009)
While the actual resolution of back order issues rests with the distributor and manufacturer involved, guidelines can assist in minimizing the effect a back order has on business and business relationships.
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Guide to Establishing a Distributor Advisory Council (2004)
Who knows better than your customers or your distributors where your operations can be improved? This guide will answer the most common questions that companies have concerning the purpose for an advisory council and ways to ensure that the meetings are productive. 

Guide to Win-Win Sales Meetings (2004)
Successful sales meetings are a partnership between distributors and manufacturers. Contents of this guide include barriers to effective sales meetings, alternatives to formal sales meetings, target frequency and meeting length and tips for meeting facilitators.

Market Planning Guide (1997)
Enhance joint distributor-manufacturer sales and marketing efforts with this simplified process for developing strategic marketing plans for key and target accounts.

Partnership Planning Guide
Measurably improve business relationships with key channel partners with this simple, step-by-step process to identify and resolve points of tension.

Taking it Back: Inventory Returns (2007)
Best practices on inventory returns that can be implemented by both manufacturers and distributors in order to operate more efficiently and improve profitability. 

Vendor Managed Inventory: A Practitioner's Set of Guidelines (2013)
Gain perspective in regards to implementation, measuring results and benefits of VMI. Also included in this white paper is a case study, glossary of terms and a checklist of prerequisites for VMI participation.


Sales and Customer Service


Customized Solutions Selling Toolkit (2009)
Identify the services that matter most to your customers, quantify the overall savings your services create and present those figures to the customer.

Quality Customer Service Workshop: An In-House Employee Development Program (2011)
Build customer satisfaction by developing the communication skills of your front-line employees. This program emphasizes listening, considering and responding in the style most appropriate for each individual customer. 
Facilitator's Guide
Participant Workbook