Relationship Management Overview
Overcoming long-standing trust and commitment issues in the power
transmission/motion control (PT/MC) industry is critical to allow
distributor-manufacturer partners to:
-
Work together to satisfy increasingly demanding customers.
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Eliminate supply chain inefficiency and take cost out of the
channel.
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Establish PT/MC distribution as the purchase channel of
choice.
PTDA online solutions to improve relationship management include:
- NEW! "Guidelines
for Establishing Inventory Request and Response Connectivity between
Distributor and Manufacturer," PTDA's guide to help you identify the information needed to put
in place systems that will allow distributors to access product
availability information electronically from a manufacturer’s
database.
- "Guidelines for Developing a Distributor/Manufacturer
Agreement: A Components Checklist," a PTDA-developed guide to
creating formal agreements between distributors and manufacturers
including practical, customizable language for 38 contract clauses.
- "Guidelines for Successfully Launching a New Power
Transmission/Motion Control Product through Distribution," a
PTDA-adapted guide and checklist for obtaining buy-in at all levels
when bringing a new product to market.
- "Guidelines for Managing Back Orders: Minimizing the
Impact," a summary of the findings of a PTDA task force on
identifying ways in which distributors and manufacturers can reduce the
detrimental effects of back orders on a customer relationship.
- "A Discussion on Processing Debit Memos," a
PTDA-produced white paper outlining the issues surrounding the
processing of debit memos.
- "Taking it Back: Recommended Policies and Practices
Regarding Inventory Returns in the Power Transmission/Motion Control
Industry," a PTDA-produced white paper with recommended best
practices and policy template for creating a comprehensive inventory
return policy.
- An online library of best practice case studies that
illustrate the rewards from working together for distributors,
manufacturers and their joint customers.
- Free tools to conduct a mutual audit of key channel partners' capabilities and
performance and develop targeted action plans to address
problems.
- Free guidelines to establishing a Distributor Advisory Council, a
valuable source of input on company operations, polices and
products.
Relationship
Management Products
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