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Relationship Management Overview

Overcoming long-standing trust and commitment issues in the power transmission/motion control (PT/MC) industry is critical to allow distributor-manufacturer partners to:

• Work together to satisfy increasingly demanding customers.
• Eliminate supply chain inefficiency and take cost out of the channel.
• Establish PT/MC distribution as the purchase channel of choice.

PTDA online solutions to improve relationship management include:

• NEW!  "Guidelines for Developing a Distributor/Manufacturer Agreement: A Components Checklist," a PTDA-developed guide to creating formal agreements between distributors and manufacturers including practical, customizable language for 38 contract clauses.
• "Guidelines for Successfully Launching a New Power Transmission/Motion Control Product through Distribution," a PTDA-adapted guide and checklist for obtaining buy-in at all levels when bringing a new product to market.
• "Guidelines for Managing Back Orders: Minimizing the Impact," a summary of the findings of a PTDA task force on identifying ways in which distributors and manufacturers can reduce the detrimental effects of back orders on a customer relationship.
• "A Discussion on Processing Debit Memos," a PTDA-produced white paper outlining the issues surrounding the processing of debit memos.
• "Taking it Back: Recommended Policies and Practices Regarding Inventory Returns in the Power Transmission/Motion Control Industry," a PTDA-produced white paper with recommended best practices and policy template for creating a comprehensive inventory return policy.
• An online library of best practice case studies that illustrate the rewards from working together for distributors, manufacturers and their joint customers. 
• Free tools to conduct a mutual audit of key channel partners’ capabilities and performance and develop targeted action plans to address problems.
• Free guidelines to establishing a Distributor Advisory Council, a valuable source of input on company operations, polices and products. 

Relationship Management Products