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Industry Solutions

Skills Sets and Training for PT/MC Distribution Employees

Counter Sales Skills

Learn more about the Counter Sales Job Description and Salary Range or click on the skill category below to connect to a list of training programs designed to build skills in that category.

Customer Service Skills
  • Excellent listening skills
  • Excellent phone skills
Operation Management Skills
  • Understand the basic inventory, warehousing & stocking procedures
  • Operates forklift in compliance with OSHA requirements
Sales Skills
  • Effective selling strategies and techniques
  • Meeting sales goals & growing sales
  • Delivers superior customer service
  • Handle difficult customers
Product & Technical Knowledge Skills
  • Technical expertise & knowledge of company products
General Skills/Qualities
  • Superior organizational skills
  • Accuracy & attention to detail
  • Understands product numbers & alpha/numeric codes
  • Professional demeanor
Computer Skills
  • Basic computer/keyboarding skills

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