Skills Sets and Training for PT/MC Distribution Employees

Corporate Trainer Skills

Learn more about the Corporate Trainer Job Description and Salary Ranges or click on the skill category below to connect to a list of training programs designed to build skills in that category.

Customer Service Skills	Excellent listening skills Excellent phone skills Effective verbal communication skills Effective written communication skills
Sales Skills	Delivers superior customer service Effective meeting facilitation skills Handle difficult customers
Human Resources Management Skills	Compliance with all employment laws, regulations & company policies (including sexual harassment
Product & Technical Knowledge Skills	Technical expertise & knowledge of company products Ability to read basic catalog drawings & blueprints
General Skills/Qualities	Judgment & decision-making skills Problem-solving & analytical ability Multi-tasking Strong project management skills Time management skills Accuracy & attention to detail Business math skills Understands product numbers & alpha/numeric codes Ethical standards Professional demeanor
Computer Skills	Basic computer/keyboarding skills Basic knowledge of MS Office suite Intermediate/Advanced knowledge of MS Excel