Skills Sets and Training for PT/MC Distribution Employees

Business Management Skills

• Developing/Implementing business plans & goals

Customer Service Skills

• Excellent listening skills
• Effective verbal communication skills
• Effective written communication skills
  

Financial Management Skills

• Competency in budgeting, forecasting & planning
• Ability to analyze & interpret financial statements
• Ability to manage profit/loss management to maximize financial performance
• Developing/Implementin strategic sourcing
  

Operation Management Skills

• Ability to manage inventory, including auditing, forecasting and planning
• Managing warehouse design & facilities
• Lean principles
  

Sales Skills

• Ability to develop & implement incentive plands to increase sales & improve profitability
• Effective selling strategies and techniques
• Meeting sales goals & growing sales
• Monitoring marketplace to identify business opportunities
• Effective negotiating skills
• Effective meeting facilitation skills
  

Human Resources Management Skills

• Compliance with all employment laws, regulations & company policies (including sexual harassment
• Hiring, developing and performance management
  

Product & Technical Knowledge Skills

• Technical expertise & knowledge of company products
  

General Skills/Qualities

• Leadership, motivation, supervisory & managerial skills
• Judgment & decision-making skills
• Problem-solving & analytical ability
• Multi-tasking
• Strong project management skills
• Time management skills
• Superior organizational skills
• Understands product numbers & alpha/numeric codes
• Ethical standards
• Professional demeanor
  

Computer Skills

• Basic knowledge of MS Office suite