Customized Solutions Selling Tool Kit

The value your company brings to the table is much more than offering a competitive price--but how can you show your customers the true impact of your services?

PTDA's Customized Solutions Selling Tool Kit helps you identify the services that matter most to your customers, quantify the overall savings your services create and present those figures to the customer.  Combining information on solutions selling with a CD packed with worksheets, templates and the PTDA Value Calculators, the Customized Solutions Selling Tool Kit is a powerful weapon in your sales training arsenal.

Follow the three steps presented in the Customized Solutions Selling Tool Kit to show your customers that you can provide a measurable advantage while minimizing their operating costs and/or maximizing their revenues.

Step One
Gain a more robust understanding of how you can affect your customers' total cost of ownership of PT/MC products.  Identify the value you can add using the matrix of opportunities included.

Step Two
Discover what your customers value.  Collect and measure customer feedback to get honest opinions of the services you provide, how your services are working, what's on target and what might be missing.  Sample survey questions guide you in collecting relevant and actionable information.

Step Three
Analyze the customer feedback to develop customized solutions to solve your customers' issues.  Demonstrate the real dollar-value of the services you provide using industry-specific worksheets and Value Calculators.

Discover more about the Customized Solutions Selling Tool Kit!

Download the table of contents.
Download the Introduction section.